Sales Manager - Trade West & Cruise

The role of the Vista sales manager for Trade West and Cruise is to drive performance and sales through destination specific sales teams, working closely with the Trade West and Cruise Product managers to achieve the Vista sales and product mix strategy,This is based in our Sunderland head office.

Main Responsibilities

• Inspiring and leading sales team leaders to meet and exceed sales targets.
• Conduct meaningful 1-2-1 sessions with team leaders and sales agents; include coaching and development plans and work with individuals to improve performance.
• Create a high energy and high performing sales environment driving optimal results by engaging with the team, using team meetings, buzz sessions and incentives.
• Completion and updating of weekly and monthly sales trackers, dashboards, reporting on Vista sales performance; taking accountability for team results.
• Maintain an up-to-date knowledge of all Vista products and processes as well as monitoring industry best practices and competitor activity.
• Uphold a positive, supportive and engaging leadership style when communicating and rolling out changes/updates or driving new initiatives.
• Work closely with internal departments, providing 360 feedback on any ongoing marketing campaigns, incentives and initiatives.
• Responsible for driving a positive staff retention rate and improving employee tenure.
• Responsible for delivering high scores on employee engagement surveys.
• Working to tight deadlines and delivering reports in a timely manner
• Contribute positively to the team and success of the company.
• Lead by example with demonstrating our SMILE values at all times

What we are looking for:

• Previous experience as sales manager in Travel Industry with proven track record in consistently meeting and exceeding targets
• Committed to continuous learning and self development
• Excellent communication skills
• Strong presentation and influencing skills
• Demonstrates the ability to work well with others at all levels throughout the organisation
• Proven ability to drive the sales results through following end to end processes.
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Our values

Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

• Supportive
• Motivational
• Innovative
• Loyal
• Excellent

General

• To undertake any other duties that fall into the job criteria
• To conform with all company policies and procedures including Health & Safety
• To treat all employees, customers and suppliers with dignity and respect
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.