Property Administrator Assistant

Posted 02 May 2024
Business Area Admin

Job description

Property Administrator Description


Hays Travel are undertaking an ambitious programme to improve the standard of the retail estate with multiple projects running simultaneously. You will be part of the maintenance team but with focus on working with the refit manager providing administrative support. 


The ideal candidate will be professional at all times, enthusiastic, having a motivated approach with the need to take ownership of your own time and prioritise workload. This is a fast-paced environment where no two days are ever the same and deadlines need to be met. Whilst some property related experience would be useful the key focus is on a well organised, forward-thinking individual with problem solving abilities. 


What will be your key responsibilities? 

  • Providing assistance to the refit manager 
  • Working with external contractors and suppliers.  
  • Ensuring effective and timely communication within Hays Travel 
  • Managing incoming emails and telephone calls. 
  • Making purchase order number requests linked with ongoing works. 
  • Ensuring all documentation is received and correctly stored  
  • Assisting with the preparations for shop refits and new shop openings 
  • Working with the maintenance team as time allows 

What competencies we are looking for? 

  • Excellent, organisational and administration skills 
  • Providing excellent customer service to internal and external customers at all time 
  • Strong attention to detail and high levels of accuracy 
  • Computer literate, confident using Word & Excel 
  • Enthusiastic and proactive with the ability to work independently and as part of a team. 
  • Excellent verbal and written communication skills 
  • Ability to liaise with colleagues at all levels 

About Us 

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays, alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years and continue to grow each year. 

Our values 

Our SMILE values are embedded into our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. 

  • Supportive 
  • Motivational 
  • Innovative 
  • Loyal 
  • Excellence 

What it’s like to work for us? 

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. 

Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. 

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of o