Product Assistant

We currently have an exciting opportunity in our marketing department to join our Product team. You will play a key role within the business ensuring that we have a competitive & value-for-money product mix that is effectively marketed across all advertising channels. If this sounds like the perfect role for you, we would love to hear from you!

Key Duties and Responsibilities

• Identifying and sourcing competitive long haul and short haul product for all marketing platforms to maximise sales across the group.
• Reporting and analysis of offer and campaign performance
• Monitoring competitor activity
• Identify product gaps and feedback findings to the relevant teams.
• Liaising and building relationships with a range of stakeholders.
• Working within a team of vibrant marketers to ensure campaigns achieve deadlines and objectives.
• Additional ad-hoc duties

Skills Required

• Good product knowledge of long haul and short haul destinations.
• Excellent communication, analytical and organisational skills.
• Ability to work alone but also effectively as part of a team.
• Excellent customer service skills
• Excellent attention to detail.
• Positive working attitude and desire to put forward ideas and implement positive changes to working practices as required.
• PC Literate.
• Travel experience is desired but not essential.

About Us

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.

Our values

Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

• Supportive
• Motivational
• Innovative
• Loyal
• Excellent

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles