Maintenance Administrator

The property department is expanding due to the rapid growth of the business. We have an exciting opportunity for the right individual to join our team. You will assist in looking after the day-to-day building maintenance across our 460 retail branch estate, residential flats and commercial offices, whilst being involved in property related projects to help the company grow at an ever increase pace.

The ideal candidate will be professional at all times, enthusiastic and have a motivated approach. Taking ownership of your own time and prioritise workload in a fast-paced department where no two days are ever the same.

What will be your key responsibilities?

• Ensure all branch maintenance tickets are being resolved in a timely manner, working with both in-house maintenance teams and third party contractors.
• Managing incoming emails and telephone calls.
• Making purchase order number requests linked with maintenance quotes.
• Updating in house systems and ensuring documents are saved and stored correctly.
• Assisting with the preparations for shop refits and new shop openings

What competencies we are looking for?

• Excellent, organisational and administration skills
• Providing excellent customer service to internal and external customers at all time
• Strong attention to detail and high levels of accuracy
• Computer literate, confident using Word & Excel
• Enthusiastic and proactive with the ability to work independently and as part of a team.
• Excellent verbal and written communication skills
• Ability to liaise with colleagues at all levels
• Workplace experience
• Passion for furthering a career within administration

About Us

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays, alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.

Our values

Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

• Supportive
• Motivational
• Innovative
• Loyal
• Excellence

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.