IG Finance Assistant

Supporting our independence group members, premier travel consultants, home workers & franchise partners, you will be responsible for the preparation & reporting of monthly commission payments & deductions as well as the administrative tasks, queries and controls relating to this.

What will be your key responsibilities?

• Answer incoming email & calls in a professional manor and providing a high standard of customer service.
• Resolving customer queries
• Creation of commission statements & backup.
• Generation of commission invoice
• Generation of loan statements.
• Validation & issuing of invoice & statements.
• Calculation & Processing of commission payments & creation of payment plans.
• Validation & processing of incentive programs
• Review & Set up of 3rd party trade agreements.
• Ensure loan statements are signed monthly
• Reconciliation of vendor ledgers to statements.
• You will be required to cover other tasks in the team for holiday & absence cover.
• Be a role model for the Hays Travel SMILE values & culture.

What competencies we are looking for?

• High level of accuracy & attention to detail
• Strong communication skills via all methods.
• Ability to work under pressure & to prioritise to ensure deadlines are met
• Ability to think for yourself & work independently.
• Intermediate/ advanced excel skills (vlookups, pivots, sumif etc)

About Us

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.

Our values

Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

• Supportive
• Motivational
• Innovative
• Loyal
• Excellence

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.